Refund Policy
Last updated: September 29, 2026
What this policy covers
CheckWarranty sells one-time packs of warranty lookup credits. Purchased credits do not expire. A check should not be deducted when no result is found.
How to request a refund
Email support@checkwarranty.info with the email address used for purchase, PayPal transaction or receipt number, purchase date, and reason for the request. Do not send payment credentials or card details.
How requests are handled
We review requests involving unused credits, duplicate or mistaken purchases, credits not delivered, and service failures. We may ask for details needed to locate the payment or investigate a lookup. Credits already used normally cannot be returned as unused credits. This policy does not limit rights provided by applicable law. Approved refunds are sent through the original payment method; timing depends on PayPal and the payment provider.
Problems with a lookup
If a lookup produced no result but a credit was deducted, contact us so we can investigate and restore the credit where appropriate. See our Terms of Service for how credits work.